SEQUAL
Bluecoast Finance is proud to be a member of the Senior Australians Equity Release Association of Lenders (SEQUAL). SEQUAL is a not for profit association supported by Australia’s leading providers of Equity Release products. Launched in January 2005, SEQUAL has received positive feedback from respected seniors and Government organisations.
All members of SEQUAL have voluntarily agreed to adhere to the SEQUAL Code of Conduct. Only SEQUAL approved members can display the SEQUAL logo on their web site, on their brochures and printed material, as a confirmation that they have been endorsed by SEQUAL on the terms of this Code of Conduct.
MFAA
Blue Coast Finance is a proud member of the Mortgage Finance Assocaition of Australia (MFAA). The MFAA is a leading provider of service and representation to mortgage brokers, finance brokers, mortgage managers, lenders (bank and non-bank), and originators to assist them develop, foster, and promote the mortgage and finance industry. Their mission is to ensure the orderly and ethical working of the mortgage and finance industry in Australia.
MFAA Objectives:
- To elevate the role of mortgage and finance intermediaries to a profession
- To ensure MFAA members are recognised as a trusted source of finance
- To be the recognised authority in Australia on all aspects of the mortgage and finance industry
- To maintain quality standards within the industry
- To provide education for members and their staff
- To support the development & range of mortgage and finance products available to the public
- To embrace best practice customer services
- To develop the mortgage and finance industry in Australia
- There are over 12,000 members of the MFAA.
- The association has also been known as the Mortgage Industry Association of Australia (MIAA), the Mortgage Industry Association of Australasia and the Mortgage Bankers Association.
LAWFUND
Blue coast Finance is a proud member of Lawfund. Lawfund provides an aggregation service to allow access and processing of loans to a panel of over 30 lenders.
Lawfund was established in 1995 by solicitors and has over 1000 members and loan portfolio over $5Billion.
COSL
Blue Coast Finance is a proud member of the Credit Ombudsman Service Limited (COSL). The Credit Ombudsman Service is a free external dispute resolution scheme established by Credit Ombudsman Service Limited (COSL) and approved by the Australian Securities & Investments Commission (ASIC).
The Credit Ombudsman Service provides consumers and members with an alternative to legal proceedings for resolving their disputes.
The broad aim of the Credit Ombudsman Service is to provide independent and prompt resolution of disputes in accordance with:
- relevant legal requirements
- the Mortgage & Finance Association of Australia (MFAA, formerly MIAA) Code of Practice and other recognised Codes of Practice
- good practice in the credit industry
- fairness in all the circumstances.
Individuals who refer their complaint to the Credit Ombudsman Service can have their complaint determined by the Credit Ombudsman. The Ombudsman's decision is binding on a Member only if the consumer accepts the Ombudsman's decision.
